Cancellation & Refunds
Tours must be canceled 48 hours in advance for a full refund. Cancellations less than 48 hours in advance will not be refunded.
- +48 Hours Notice: You can reschedule, cancel, or receive a raincheck at no cost.
- 48 – 24 Hours Notice: You can only reschedule your tour or receive a raincheck.
- 24 Hours or Less Notice: You will not receive a refund or a raincheck.
If a tour is canceled by your guide for safety reasons (weather forecast, unsafe conditions, etc), your trip can be rescheduled or you can receive a raincheck or a full refund.
Cancellation Due to Weather
Your guide will only cancel your tour for the following reasons: Heavy sustained rain, nearby lightening,or high winds.
For assistance or for more information, call our office at 321-735-9400.