Cancellation & Refunds
Tours must be canceled 48 hours in advance for a full refund. Cancellations less than 48 hours in advance will not be refunded.
+48 Hours Notice: You can reschedule, cancel, or receive a raincheck at no cost.
48 – 24 Hours Notice: You can only reschedule your tour or receive a raincheck.
24 Hours or Less Notice: You will not receive a refund or a raincheck.
If a tour is canceled by your guide for safety reasons (weather forecast, unsafe conditions, etc), your trip can be rescheduled or you can receive a raincheck or a full refund.
Cancellation Due to Weather
Your guide will only cancel your tour for the following reasons: Heavy sustained rain, nearby lightening,or high winds.
For assistance or for more information, call our office at 321-735-9400.
WHY BOOK WITH US
- We are locally owned and operated in Brevard Co, FL.
- We anually update our equipment
- Our guides are CPR and 1st responder certified
- 5 star certifed on Trip Advisor
- Guaranteed trips every day of the year
- Honest cancellation policy
- Competitive pricing
WHAT TO BRING FAQ
- Mosquito repellent
- Towels and quick dry clothes
- Water bottles, no glass please
- Appetite for adventure
- Waterproof Sunscreen or Sunblock
- Tips are accepted, not expected (Cash optional)
- Check emails for directions
- Appropriate footwear